Shipping Information

Once we have received your order, please allow us 1-2 working days to pack your order. This will depend on how busy we are in terms of having a sale, Black Friday, Christmas, etc.

DELIVERY TIME starts from the time your order is picked up by the courier, and not from the time of placing the order.

If you miss your delivery, we will need to charge an additional fee of R90 to reschedule your delivery. Should you need to reschedule a delivery at this additional charge, please contact

Delivery Fees:

  • For orders over R500, deliveries are FREE to all areas throughout South Africa.
  • For orders under R500, we charge a standard delivery fee of R90.00.

Delivery Time frames:

  • Delivery will take place during office hours (anywhere from 07h30 until 17h30)
  • Deliveries will not take place on weekends or public holidays.
  • Please note that during high volume periods such as having sales, Black Friday, Christmas, etc. Ella Fayth reserves the right to extend delivery time frames.

Delivery Options:

  1. The Courier Guy (delivery to your door - work or home) 

The Courier Guy

- Standard Delivery (delivery to your door)

All provinces in South Africa

Gauteng: 1 - 3 Working Days (from courier collection)

Rest of South Africa: 2 - 4 Working Days (from courier collection)



*FREE SHIPPING - by default, applies to our Standard Delivery times.

*Rest of South Africa includes: Eastern Cape, Free State, KwaZulu-Natal, Limpopo, Mpumalanga, Northern Cape, North West, Western Cape

Ella Fayth unfortunately does not cater for collections.

Should you have any enquiries, please contact us at

- Ella Fayth Team x